Thursday, 30 October 2014

More Centrelink delays :s

*Sheesh*

So the application for the Carers Allowance came in the snail mail, was filled out promptly by David, and taken straight away down to Centrelink. This was because Centrelink had lost the application form and so another had to be done, although they were still in posession of the medical certificate that was part of the application. Because they lost the form and with us busy with everything else, it was over two months before we realised and contacted them to ask WTF was going on.

That was Tuesday he put the form in, they said they'd back pay to the original date on the  medical certificate, and that it would be processed promptly once being given to them. 

Anyway David rings them this morning to see how long it will take. The answer was basically they didn't know. That the normal time for processing these claims is about a month. That there was a special note put on there but couldn't be read by the lady on the phone as it had private info, but that it would likely speed up the claim.

Bla bla bla bla bla ......

So we're still stuck on a hopelessly small amount of money until Centrelink crosses their t's and dots their i's. 

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