Are we just having a bad run with Centrelink, or I wonder how many other people have their Centrelink payments fucked up by Centrelink? First it was the other week when they cut David off Newstart because the Centrelink computer suddenly decided that it didn't have my tax file number (it did). Now this FFS.
So the other day I suddenly realise, "Fuck, how long ago did David put in the Carers Allowance application? Seems like ages". Asked David and he reckoned at least a month. In preference to ringing I did what I did another time and complained through their online complaints form. It takes about 3 working days before someone will ring you but that's lightning speed for Centrelink. David got a call earlier.
Turns out it's actually been over two months since he put in the application. We've had so much else going on it's impossible to keep track of everything, we just forgot about it. It also turns out that somehow Centrelink managed to loose the application, at the same time as not losing the medical report from my GP :s Copious apologies on the phone to David from the Centrelink lady, and they're backdating the payments to when the application went in as the medical certificate now has the Centrelink stamp of approval. Although there is the snail mail thing; they're sending David another application bit to fill in and take down to Centrelink before payments can proceed.
Typical.
It's not much, only $120 a fortnight, but it will go a long way to actually being sort of able to get by on what we get.
Posts
No comments:
Post a Comment