Wednesday, 29 February 2012

Financial advisor to the rescue

Went to the appt with the financial adviser yesterday afternoon. A very bad time at 4pm as getting there by bus there was heaps of school kids cramming them all. 

He put my mind at ease considerably. He is going to contact my specialist doctor for me (like he did last time) and discuss the whole matter with him himself. He to is mystified as to what exactly they want in this specialists letter. The specialist wrote the first one at my request, but the $guru said it needed more put in it. He then contacted the doctor himself and arranged another letter to be written, which is the one that was sent in with the form.  I mean the letter sent does (to me) explain what they want explained in this further request. Fuck I know they're bureaucrats, but how blinkered can they be to plain English?

He also said that the bad bank (that has given me trouble right from the beginning on the first day I walked into my local branch in person, to tell them of my financial plight) was not co-operating with him. So he made an official complaint about my case and the bank involved to the Financial Services Ombudsman. They have now changed their tune. 

He also said not to worry about the hitch with the doctors letter; that these things happen. Also that it's likely the application will succeed if they're asking for more info. I'm feeling much less anxious now.

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