David had his bank card skimmed - all his money stolen from account

*Update: The money has been returned by the Commonwealth bank today (Friday) only two days after it was stolen. He has also made a police statement saying how it couldn't have been anyone else other than the Caltex garage two doors down from us.
 
Something similar happened to me a while back, where I was on Oxford St and supposedly got a cab for $120 way out in Granville at the same time. The bank returned my money.

On this occasion the only place it could of been done was at the Caltex service station next door. David got some chips and the like there for a couple of the neighbours who stopped by for a bit. Anyway he went to get a packet of cigarettes at about 9pm and his card was decline. Confused he came home to check his account online, and it'd been cleaned out by two ATM withdrawals in Strathfield earlier at 5:30pm (the two transactions 3 minutes apart. That was about 2-3 hours after the EFTPOS transaction at the service station.

So he rang the bank and they're returning the money, but it's in 3-5 days. Not much help now as they took everything. Left him with $7. Assholes. Wasn't a huge amount of money but of course we live week to week. Presently we have a grand total of about $20 between us until next Wednesday. What low life pricks. Stealing off bloody pensioners FFS.

Apparently how they do it is to attach a skimmer to the EFTPOS terminal in the store, which collects the data on the magnetic strip. Then they simply make another card with all the data on it and it's off to clean out the account at an ATM. A lot harder to attach a skimmer to an in store EFTPOS terminal than an ATM on the street. I do wonder though about employees though. David was served by a new guy in there who'd not been there long at all.

I keep telling David to get a multi access card like mine with a chip on it as it's much harder to make, but he's rather old fashioned you know. A chip with paypass the card doesn't even touch the terminal. He prefers that archaic cash stuff. Which sounds safer but you still have to withdraw it from an ATM, which is easy to attach a skimmer to.