Anyone that's had any dealings with Centrelink over time will know that the Centrelink computer has a mind completely of it's own. It sometimes does things just for the hell of it, without a single human involved. Like forgetting your tax file number after having it for decades for example, which has happened both to my late wife and myself, years apart.
It's not often that it just completely spits the dummy though and goes on an all out wild cat strike, which is what it appears to have done last week (I've just checked the site BTW and it worked fine for the entire 5 minutes I was checking).
Of course what is the Turnbull gov response to this? Save money by cutting client payments of course. Get tough on welfare cheats, bla.....
The whole system needs rebuilding from the ground up I reckon. It's been a problem for decades, and they keep trying to make the thing do more and more.
Thousands of Centrelink clients around Australia remain nervous of the prospect of Christmas without their welfare payments as the agency's website remains in meltdown.
The welfare agency's parent department Human Services says the problems were fixed and that no clients had missed payments.
But the glitches and outages that have plagued the vital website for weeks persisted into Thursday and Fairfax Media has been inundated by Centrelink customers still panicked that their payments were either late or might not come through at all.
The department refuses to say what exactly has gone wrong with its web systems but an insider alleges that the entry point server is now too small to handle the volume of traffic and the complexity of transactions supposed to go through it. Canberra Times
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